At Roera, we believe self-care should be simple, accessible, and empowering. Our goal is to bring you innovative lifestyle and beauty essentials that make everyday living easier, more comfortable, and more confident.

We carefully select and design products that blend quality, affordability, and modern style, ensuring that each item adds real value to your daily routine. From beauty to home and lifestyle, Roera is here to help you discover smart solutions that fit seamlessly into your life.

But Roera is more than just products — it’s about trust, comfort, and care. We’re dedicated to creating a shopping experience that is reliable, enjoyable, and customer-first.

✨ Our Promise: To deliver products that inspire confidence, simplify life, and bring joy to everyday moments.

 

🚚 Shipping & Delivery

Processing Time: Orders are processed and shipped within 24–48 hours.

Delivery Time: Standard delivery within 5–7 business days across India (depending on your location).

Cash on Delivery (COD): Available on all orders across India.

Tracking: Once your order is shipped, you will receive a tracking link via SMS/email to track your package in real-time.

🔄 Returns & Replacements

Return Window: You can request a return or replacement within 7 days of delivery.

Eligibility: Item must be unused, in original packaging, and in the same condition as received.

Damaged/Defective Products: If you receive a damaged or defective product, contact us within 48 hours of delivery for a free replacement.

Refunds: Once your return is received and inspected, refunds will be processed to your original payment method (or COD refunds via bank transfer/UPI).

Cash on Delivery (COD): Shop worry-free! Pay only when your order is delivered to your doorstep.

Trusted Delivery: Every order is packed, checked, and shipped with care to ensure it reaches you safely.

Quality Guarantee: We sell only quality-checked, authentic products—no compromises.

Easy Returns: If you’re not satisfied, you can request a return or replacement within 7 days of delivery.

Q1: Do you offer Cash on Delivery (COD)?
✔️ Yes! COD is available across India for your convenience.

Q2: How long does delivery take?
✔️ We deliver within 5–7 business days across most locations in India.

Q3: Do you provide free shipping?
✔️ Yes, free shipping is available on all prepaid orders.

Q4: What if my product is damaged or defective?
✔️ Don’t worry! Just contact us within 48 hours of delivery, and we’ll arrange a replacement.